MPI Exhaust Warranty Policy

 

 

MPI Exhaust Technologies Warranty Policy

 

3 - Year Limited Warranty

What is covered:

This limited warranty covers defects in materials and workmanship on all weld-on kits for 3 years from the date of purchase. This warranty is subjected to normal use, and the product is not modified or changed in any way, nor damaged because of negligence by the customer or installer. Workmanship does not include the installation of the kit.

What is NOT covered:

MPI Exhaust Technologies shall have no liability for the cost of installation or removal of the defective product, the cost of labor, or any additional parts required to complete the installation of the replacement product or return shipping cost. Products that have been modified or altered, cosmetic issues such as coatings, material discoloration, internal rust, surface rust, rust through, corrosion, peeling, blemishes, extremes of heat and cold, damage to chrome plating, the cost of customer-applied aftermarket coatings. Road hazards, lack of maintenance, loss of use of vehicle, car rentals, towing, and other expenses. Burnout, paint, and parts blown out by a backfire. Inconvenience or consequential damages occasioned by the failure of the product or expressed or implied warranty with respect to this product other than set forth herein.

The obligations of MPI Exhaust Technologies under this warranty are limited and shall not exceed the cost of nonconforming parts. MPI Exhaust Technologies reserves the right to make changes in design, material, and specifications as deemed necessary without prior notice. In the event the terms are not complied with, MPI Exhaust Technologies shall be under no obligation to honor this warranty.

This warranty is not assignable or otherwise transferable.

Exhaust tips are excluded from the warranty.

What will void the warranty:

Failure to provide proof of purchase, and not the original purchaser or installation on a vehicle for which it was not designed.

Damage from collision or accidents, altered/modified in any way.

Installing the system without fully welding all joints. Failure to position the hangars in factory positions and per installation guidelines.

Clamped systems are not covered in this warranty.

Failure to weld the two muffler cases together as outlined in the written and video installation instructions.

 

How do I get service if a problem occurs?

To claim the terms of this limited warranty please Email our Tech Department at mikespipesinc@gmail.com, Monday-Friday 9-5 MST. The original product must be returned to the manufacturer located at 12385 Molt Rd, Molt, MT 59057 freight prepaid with a copy of the original sales receipt and a description of the problem. If upon inspection by MPI Exhaust Technologies, the product is found to be defective, MPI Exhaust Technologies shall, at its option, either repair or replace the product.

* Note 

Please provide 3 Images with descriptions to allow a proper and easy warranty. This helps ensure you get the correct replacement parts. This will also help speed the process along. We apologize if you might have any warrants but we are determined to make it right and appreciate the opportunity to correct the issue.